Shipping policy
Where we ship
We currently ship to addresses in the United States only. We don't ship internationally at this time.
Shipping rates
- Free standard shipping on every order, with no minimum spend.
Processing time
Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). You'll get an email confirmation as soon as your order is placed.
Shipping time
Once your order ships, delivery usually takes 5 to 11 business days, so most orders arrive within 7 to 14 business days of being placed. Our products ship from our partner warehouses, so delivery can occasionally take longer during peak seasons, holidays or severe weather.
Tracking your order
Once your order ships, we'll email you a tracking number. Tracking can take a few days to show updates after it's first created.
Multiple packages
If you order more than one item, your items may arrive in separate packages on different days. You'll get tracking for each package.
Address accuracy
Please check your shipping address carefully at checkout. We aren't responsible for orders delivered to an incorrect address entered at checkout. If you notice a mistake, email us right away and we'll do our best to correct it before your order ships.
Late, lost or damaged packages
If your order hasn't arrived within 30 days of purchase, or tracking shows it as delivered but you can't find it, email us and we'll help locate it. If it can't be found, we'll send a replacement or a full refund. If your order arrives damaged, see our Refund Policy.
Questions
If you have any questions about shipping, email us at support@cedarscollective.com.